Shipping usually takes 1 business day . We ship with A-Post so your package reaches you as quickly as possible.
Orders placed on Saturday will be delivered on Tuesday .
How much are the shipping costs?
Shipping is free. Simple as that. No hidden fees, no surprises—just sweet delivery.
Kann ich meine Bestellung verfolgen?
Leider bieten wir aktuell keine Sendungsverfolgung an, da wir standardmässig per A-Post versenden. Sobald deine Bestellung verarbeitet wurde, wird sie direkt verschickt.
Wird das Paket diskret versendet?
Ja. Deine Bestellung wird diskret und neutral verpackt. Auf dem Paket befindet sich kein Honeypack-Logound kein Hinweis auf den Inhalt.
Can I change or cancel my order?
Yes, but please quickly: within 24 hours of ordering.
After that, your package will probably already be on its way to you (our bees work fast).
What do I do if my package arrives damaged?
No problem. Just send us an email to info@honeypack.ch with a photo, and we'll take care of it right away.
We want you to be satisfied – everything else is of no interest to us (or honey?).
Delivery abroad?
We currently deliver within Switzerland. If you're based abroad, don't worry, we're working on it!